Many businesses will even collaborate with WhatsApp Business API suppliers or partners to obtain upgraded WhatsApp functions. Among many marketing tools, the WhatsApp Chatbot is a must-have for customer service marketing!īy using WhatsApp Business, merchants can further engage with customers through welcome messages, auto-replies, and business profiles. With this trend, WhatsApp marketing has become the primary strategy for promoting a brand and strengthening customer relationships. This action intends to improve customer satisfaction and offer a better customer experience. As the popularity of conversational marketing grows, many businesses begin to integrate major social and communication platforms.
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